1. Introduction
At ikliv, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.
2. Information We Collect
We collect the following types of information:
a) Personal Information
- Name
- Email Address
- Phone Number
- Billing and Shipping Address
- Payment Details (handled securely by our payment processors)
b) Non-Personal Information
- IP Address
- Browser Type and Version
- Operating System
- Referring URLs and On-Site Behavior
c) Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance your browsing experience and track website usage. You can manage cookies through your browser settings.
3. How We Use Your Information
Your data is collected and processed for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, inquiries, or promotional offers.
- To improve our website, products, and services.
- To send newsletters or marketing emails, with your consent.
- To comply with legal obligations or prevent fraud.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Such as payment processors, shipping companies, and marketing platforms.
- Legal Authorities: If required by law or to protect our legal rights.
All third parties are obligated to protect your data and use it only for the services they provide to us.
5. Data Security
We implement robust security measures to protect your data, including:
- Secure Socket Layer (SSL) encryption for data transmission.
- Restricted access to personal data on a need-to-know basis.
- Regular monitoring of our systems for vulnerabilities.
While we strive to protect your data, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the data we hold about you.
- Correction: Update or correct inaccurate data.
- Deletion: Request deletion of your personal data.
- Withdraw Consent: Opt out of receiving marketing communications at any time.
- Data Portability: Request a copy of your data in a portable format.
To exercise these rights, contact us at support@ikliv.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any information.
8. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it promptly.
9. International Users
If you are accessing our website from outside India, please note that your information may be transferred to, stored, and processed in India where our servers are located. By using our website, you consent to this transfer.
10. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page, and we will notify you of significant updates via email or website notification.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: support@ikliv.com
